Help: Get Help Now!

Topics Include:

  1. Help: Getting Student Email Help
  2. Help: Using the Canvas Help
  3. Help: Student Services

Do You Need More Specific Help?

  • See the cheat sheet below on where you can direct your questions.
  • Also, PLEASE check out our Student Frequently Asked Questions module. You should be able to find what you are looking for there!

Passport – Student Registration & Enrollment

Go to Peralta Passport Links to an external site.

  • Use previous User ID, or recover your User ID
  • Use your previous password, or reset your password

For help, contact reset@peralta.edu

Student Portal – access student email, Canvas, and Microsoft applications (Word, PowerPoint, Excel, etc.)

Go to the Peralta Portal Links to an external site.

For help, contact helpdesk@cc.peralta.edu

Student Email – Access your student email through the student portal (see above)

Go to the Peralta Portal to access student email Links to an external site.

  • See instructions above to login to the student portal
  • Then click the Outlook icon to access email

For help, contact helpdesk@cc.peralta.edu

Canvas - Access Canvas through the student portal (see above)

Go to the Peralta Portal to access Canvas Links to an external site.

  • See instructions above to login to your student portal
  • Then click the Canvas Icon

 For help, contact  canvas@peralta.edu 

OR 24/7 Canvas Help:

  • BCC: (844) 589-3853
  • COA: (844) 592-2199
  • Laney: (844) 600-4955
  • Merritt: (844) 602-6289