Connecting with Campus Staff
Fall 2021 Message:
Welcome to the Peralta Colleges! Education is a powerful path to achieving health and prosperity, and I’m so pleased you have enrolled for the Fall 2021 semester at District Office here in the Peralta Community College District.
We are here to support you every step of your educational journey. Please check in with your college Student Services office for any needs you might have.
- Berkeley City College: https://www.berkeleycitycollege.edu/student_service_programs/
- College of Alameda: https://alameda.peralta.edu/student-services/Links to an external site.
- Laney College: https://laney.edu/studentservices/Links to an external site.
- Merritt College: https://www.merritt.edu/student-services/Links to an external site.
We have Chromebook computers, WiFi hotspots, financial aid, tutoring, and other services available for you. Keep an eye out for free meals and fresh produce. We are here for you.
*** If your class is in-person on campus, you should know that we have a vaccination policy Links to an external site.that needs to be followed.
Please follow the below link for Vaccination Policy and Instructions to access a building on campus and using Campus Sheild.
Each tab below lists more ways to access student support resources.
- Technical Support
- International Students
- Library Materials & Support
- Accessibility, Counseling & Tutoring
- Business Services: Work Study Paychecks
Technical Support
If you are having technical issues accessing Canvas or any of the services available via Peralta.edu, connect with an IT expert using the following contact information:
- For Canvas help, please connect with the 24/7 Canvas hotline
- BCC : (844) 589-3853
- COA : (844) 592-2199
- Laney : (844) 600-4955
- Merritt : (844) 602-6289
- For access to PASSPORT, please email reset@peralta.edu for assistance
- For email access, please contact: helpdesk@cc.peralta.edu
International Students
If you are an international student, continue with your courses on Canvas. Be sure to contact your instructor to determine if any deadlines or submission requirements have changed. If you get no response, contact the following:
Office of International Affairs
Oakland Office: phone (510) 466-7380
Berkeley Office: phone (510) 981-5020
Email the Office of International Affairs - international@peralta.edu
Access Library Materials & Services
Fortunately the Peralta Colleges library system is available completely online. Visit your respective campus library website to access the information you need. Below are links to each campus library web site:
- Laney College Library Links to an external site.
- BCC Library Links to an external site.
- College of Alameda Library Links to an external site.
- Merritt College Library Links to an external site.
Online Research Databases and Electronic Access to Materials
You will need your student/employee ID number to access materials from home.
Streaming video services within the library are only accessible on campus (using your ID number to access the library). If you have a library streaming video as part of an assignment, contact your instructor to determine when the assignment is due or inquire about alternatives.
Special Services
Peralta offers many services and programs to support student success. If you are a participant in any of the programs below, you'll find information on how to continue your services at each respective link.
District Accessibility Programs and Services
Accessibility counselors and staff will not be available--for in-office visits or via phone--during a campus closure. However, you may still contact them by email, as outlined below:
- Berkeley City College Student Accessibility Services (SAS) Links to an external site.
- College of Alameda Student Accessibility Services (SAS) Links to an external site.
- Laney College Student Accessibility Services (SAS) Links to an external site.
- Merritt College Student Accessibility Services (SAS) Links to an external site.
Academic Counseling
To continue receiving academic counseling, you also may reach out to your counselor via email:
- Laney College Counseling
Links to an external site.
- English language - Information about contacting Laney College Counseling Department while campus is closed Links to an external site.
- Mandarin language - Information about contacting Laney College Counseling Department while campus is closed Links to an external site.
- Cantonese language - Information about contacting Laney College Counseling Department while campus is closed Links to an external site.
- Berkeley City College Counseling Links to an external site.
- Merritt College Counseling Links to an external site.
- College of Alameda Counseling Links to an external site.
Online Tutoring and Free Tutorials
On-campus tutors will be unavailable during the campus closure. However, online tutoring is available through NetTutor for all classes at Peralta. Contact your instructor for more information.
Beyond the online tutoring services, you may also want to use free tutorials such as the following:
- Virtual Math Lab Links to an external site. - Free math tool provided by West Texas A & M University
- Khan Academy Links to an external site. - Free online tutorials and practice exercises in many subjects
Getting your work study paycheck
Links to an external site.For work study students who need help accessing paychecks, visit the Peralta Business Services website Links to an external site..