Student FAQs Home Login FAQs Canvas FAQs Enrollment FAQs Online Learning FAQs Student Services FAQs

Related Websites: Admissions & Records | Student Services

**Enrollment FAQs**
Question	Answer
I can't login to Canvas.	You must be a Peralta student and be enrolled in classes in order to login to Canvas and access your courses. Not Enrolled Yet? - Continuing Students can enroll though their Passport Student Centers. New Students and Former Students (who have not enrolled in classes in the last two terms) will need to follow the Application & Enrollment Steps. Please read the enrollment steps carefully, including what to do if you do not receive the welcome email after submitting your CCCApply application. After enrolling in classes, please wait up to 8 hours before logging in to your courses on Canvas. Already Enrolled? - Canvas has a different login password than your Passport Student Center. Please follow the instructions for logging in to Canvas.
How do I Apply and Enroll in classes?	New and Former Students - Go to the Peralta District website for Application & Enrollment Steps and follow the steps.
Am I a New Student?	If you have never applied to Peralta Community College District, then you are a New Student. Please follow all of the steps on the *Application & Enrollment Steps* site. Students should make a note of their CCCApply Confirmation # in the event that they need to check on the status of their application. A welcome email will be sent to you within 24 hours of submitting your CCCApply application with your Student ID# and login information to your Passport Student Center. If you need assistance, contact *reset@peralta.edu*
Am I a Former Student?	If you took classes more than two semesters ago, or applied to Peralta District but never enrolled in any courses, then you are a Former Student. You already have a Peralta Student Account and Student ID #. However, you will need to resubmit your CCCApply application - follow the steps on the Application & Enrollment Steps site.If you do not receive the welcome email within 24 hours of resubmitting your application, try logging in to your Passport Student Center with your previous login information. If you do not remember your login information, see *Passport Student Center HELP* for ways to retrieve this information.
What is my Passport User ID?	Your Passport User ID is the username for logging in to your Student Center on *PASSPORT* and also for logging in to Canvas. For most students, this will be your Student ID #. For students who have been a Peralta student for 5 or more years, it is a combination of letters and numbers. For information on how to retrieve your Passport User ID, go to Passport Student Center HELP.
I just want to take one course and I am not getting a degree. Do I need to go through Orientation and Assessment?	You may be exempt - refer to the information "2) Orientation, Assessment, and Counseling" on the Application & Enrollment Steps site. Contact a Counselor (link to campus counselors) if you have questions.
How do I clear a prerequisite hold?	Each campus Counseling Department has its own process and forms for clearing prerequisites: *Berkeley City College - How do I register for a course that has a prerequisite?* *College of Alameda - prerequisite information* *Laney College - prerequisite information* *Merritt College - How do I register for a course that has a prerequisite?*
I have an enrollment hold. How can I clear it?	See Enrollment & Transcript Holds. You will need to contact the office that placed the hold.
I don't know my Student ID #	Your Student ID # begins with the number "1" and is on your Student ID Card or on your receipt for fee payment. It is also on your Student Center page at the top. If you cannot login to your Student Center, contact *reset@peralta.edu* with your Full Name, CCCApply Confirmation #, and date of application.
I don't know what my Canvas password is.	Please see the *Login FAQs*
Where do I login to Student Email?	https://outlook.office365.com
I can't login to my Student Email	Students may reset their Email password from the Peralta Portal. Refer to the Login and Password Reset Instructions. The password reset process has help information.
How does the Wait List work?	See *Wait List Information*
How do I get a Permission Number to add a class after the open enrollment period?	Contact your instructor for a permission code. See the question: What are the deadlines for adding and dropping courses?
I am an International Student. How can I apply and enroll in classes?	Visit the International Students website for assistance.
Can I take online courses? I don't live in California.	Yes! We welcome all students. Please view Who May Enroll?,California Residency Requirements and *Fee Information. Contact a campus Admissions Office* for more details.
What are the deadlines for adding and dropping courses?	View the *Academic Calendar* for a specific term Also see the Refund Drop Deadline Schedules - you must request a refund; it is not automatically refund if you drop a class.
How much does a unit cost? Where is the fee information?	See *Fee Information* or Payment Options and Policies on the Peralta District website which also includes payment options and policies
When do I have to pay tuition?	Fees are due 2 weeks prior to the first day of class. See *Payment Options & Policies* for details on enrollment fees, payment options, drop deadlines, refund schedule. Also see "Making a payment" on *Passport Student Center HELP*
Where can I get a transcript?	Go to Official Transcript Requests See also Unofficial Transcripts
How do I submit transcripts from other institutions?	Go to Transcripts from Other Institutions See also *Guidelines for International Transcript Evaluation Services*
What is the grading policy?	Visit *Grades, Probation/Dismissal, Auditing*
When is the deadline for changing my Grade Option in my class?	Check the *Academic Calendar* for the current term.
What is the deadline for applying for AA or AS Degrees and Certificates	Check the *Academic Calendar* for the current term.
What is the last day to add a class?	Check the Academic Calendar for the current term.
What is the last day to drop a class?	Check the Academic Calendar for the current term. For refund schedule, go to Refund Drop Deadline Schedule.
What are the school holidays?	Check the *Academic Calendar* for the current term.
Help! I can't find the answer!	Please check the Login FAQs or Student Services FAQs. If you need help please send an email to *canvas@peralta.edu* - be sure to include your full name, your student ID #, the course and class code #, and a description of the problem.

Go to the top