Canvas Orientation
Canvas Help

Make sure you can:

navigate through canvas
change your contact information (email forwarding)
Set up your class notification preference
make sure you have the necessary computer requirements
get FREE microsoft office for , (you need the FULL version of Excel, not just the web app)
get help if you need it.

How to Navigate Canvas

If you are new to Canvas, watch the short video below about basic features of Canvas and how to navigate to your courses.

More Canvas Support

Online Canvas Student Guide
Online Canvas Student Video Guide
Use the Help button in the global menu to the far left to:

- Find more support resources
- Email your instructor for any course you are enrolled in
- Access the 24-hour Canvas Support phone numbers to get help by phone
  - Berkeley City College: (844) 589-3853
  - College of Alameda: (844) 592-2199
  - Laney College: (844) 600-4955
  - Merritt College: (844) 602-6289

Important: If you are having issues with enrollment, such as being unable to access a course you're enrolled for, you should email the Peralta Helpdesk @ helpdesk@cc.peralta.edu. Canvas Support will not be able to help with these types of issues.

Get the Canvas App on Your Phone

Android Devices: Canvas App | Android Phones | Video

iOS Devices: Canvas App | iOS Phones | Video

Getting Help

At some point during the semester, most students need help or resources. Your first step is to let me know in person or by sending me a Canvas message. I will do my best to help you.

Below is a link to the Canvas Student Resources page. I suggest you visit the page now and have a look around. If you need help later, you will be familiar with the resources available to you.

Visit the Canvas Student Resources Page

Important Resources