What Technology Do I Need to Succeed?

Technology Topics 

In order to succeed in your online or hybrid class, you will need access to a computer, laptop or mobile device. You will also need to have your browsers up to date. Many online teachers also like to use video and audio recordings, you will need certain plugins and software. For more information on the different technologies you will need to succeed, see the quick links below.

1. Browser Requirements Links to an external site.
2. Computer Specifications Links to an external site.
3. Plugins & Software
4. Mobile Devices & the Canvas App
5. Quick Guide to Online Class Formats

Need Help With Technology?

• Check out these resources: Technology/Access Resources for PCCD Students
• Go to the Tech Center on your campus to get in-person help.
• Contact helpdesk@cc.peralta.edu or canvas@peralta.edu. Tell them what the problem is and they will be able to provide you with some resources. 
• Contact your instructor! Tell them you are having some tech issues and you need support. Find the contact information from following directories. Type the first or last name of the instructor in search field to find.
  • Berkeley City College - Faculty Directory
  • College of Alameda - Faculty & Staff Directory
  • Laney College - Faculty and Staff Directory
  • Merritt College - Directory
• Call 24/7 Canvas phone support @ BCC : (844) 589-3853 COA : (844) 592-2199 Laney : (844) 600-4955 Merritt : (844) 602-6289 They will help you with any question about Canvas and its navigation or features.

Canvas App Navigation

• See the link Links to an external site. for help with using Canvas